Privacy Policy for StudioConnect AI

1. Data We Collect

• User-provided info: Agency name, email, phone number, billing info.
• Client data: Names, phone numbers, project details supplied by the agency.
• Call data: Recordings, transcripts, duration, time stamps.
• Project metadata: Status updates from integrated PM tools like Asana or Jira.

2. How We Use Data

We only use data to operate StudioConnect AI: answering calls, syncing project info, sending summaries, and improving AI accuracy. We do not sell or share your data with others, except with service providers like Twilio, OpenAI, or project tools to support integration.

3. Data Security

All data is encrypted in transit and at rest. API tokens are stored read-only and encrypted. We follow industry best practices for secure development and data handling.

4. Your Rights

• Access or modify your data: Contact us to request your data.
• Delete your data: You can request deletion. We will remove your info securely within 30 days.
• Opt out of call recording: You can disable call recording or customize a disclaimer tone.

5. Cookies & Tracking

We use cookies only for essential site operations and analytics. No tracking or profiling for marketing.

6. International Transfer

Your data may be stored in the US and other countries with strong protections. We comply with GDPR, CCPA, and industry-standard safeguards.

7. Contact Us

To exercise your rights or ask questions: support@cincyaisolutions.com